career-advice

How to Add Metrics & KPIs to Your Resume

Matt Glodz
How to Add Metrics & KPIs to Your Resume

Why Resume Metrics Matter and How to Select Relevant Figures

Recruiters want to see measurable results on your resume.

“By the time a candidate reaches the executive level, they should be able to showcase their strengths and back them up with tangible accomplishments that demonstrate they’ve made an impact in their previous roles,” recruiter Jon Hill from The Energists said.

Most applicants do a fine job explaining what they did in their roles on a day-to-day basis.

However, generic descriptors do little to differentiate you from similar applicants.

And in today’s competitive recruiting environment, differentiation matters.

In this article, we discuss:

    1. Why Metrics Are Important
    2. What Metrics You Can Include
    3. How to Add Metrics to Your Resume (Example Statements)
    4. How to Check Your Document for Key Metrics (Resume Metrics Tool)

      1. Why Metrics Are Important

      By incorporating metrics and KPIs into your resume, you’ll accomplish the following:

      • Demonstrate that your work made a tangible impact on the organization
      • Add evidence that makes your claims more believable
      • Show that you are results-driven and action-oriented

      In other words, metrics help you write accomplishment-driven bullet points.

      As Darrell Rosenstein from The Rosenstein Group explained, “I want to see hard results and achievements…. Not just in words, but more importantly, in numbers."

      "Someone who is gunning for a top-management position must show their capacity to provide high-level solutions to the macro problems that any company has to deal with.”

      2. What Metrics You Can Include

      Even if you don’t work in sales and marketing, you can still find relevant metrics to add to your resume!

      Depending on your current role and industry, your performance will be measured in a variety of ways.

      A writer, for example, can still quantify how many articles he wrote or how much web traffic his content was able to drive.

      A teacher can quantify how many students she taught or how much her students improved their standardized test scores as a result of her efforts.

      To help you brainstorm metrics and KPIs that you could add to your resume, take time to reflect on the following questions, as relevant to your role.

      Sales & Revenue

      • Revenue Growth: By how much did you increase revenue on a month-over-month or year-over-year basis?
      • Conversion Rate: By how much did you increase conversions?
      • Frequency: How often did you execute sales campaigns?

      Profitability

      • Company Net Profit: By how much did you improve the company’s net profit?
      • Departmental Profit: By how much did you improve departmental profitability?

      Costs

      • Project Costs: By how much did you decrease project costs?
      • Operating Costs: By how much did you reduce operating costs and in what areas?

      People

      • Recruitment: How many people did you interview or hire?
      • Team Leadership: How many people did you lead? How many teams did you oversee?
      • Retention: By how much did you improve customer or team member retention?
      • Engagement: By how much did you improve employee engagement?

      Marketing

      • Cost Per Conversion: By how much were you able to reduce cost per conversion?
      • ROI: What was the ROI of your advertising campaigns?
      • Traffic: How much were you able to increase store or online traffic?
      • Content: How many articles did you write or ads did you create?

      Partnerships & Deals

      • Quantity: How many partnerships did you create, deals did you close, or clients did you manage?
      • Impact: What impact did the partnerships that you established have on the organization in terms of revenue, funding, or sales growth?

      Performance & Operations

      • Efficiency: How much were you able to improve efficiency in time or percentage terms?
      • Output: By how much did you increase productivity or output?
      • Client Satisfaction: How much did you improve customer satisfaction metrics such as CSAT or first response time?

      Analysis

      • Projects: How many projects did you analyze?
      • Modeling: How many Excel models did you create? How many people used them?
      • Outcomes: What results were you able to drive by leveraging insights from your analysis?
      • Web: How did you improve website metrics such as bounce rate or domain authority?

      3. How to Add Metrics to Your Resume

      When adding metrics to your resume, you want to provide context that explains why the metric is particularly relevant and impressive.

      To provide context, you’ll want to answer the following questions for your readers:

      • When (did you achieve the metric)?
      • How (did this metric benefit the organization)?
      • Why (was improving this metric or KPI important)?

      As Kelly Garland, Principal of Garland source, said, “Your resume [should demonstrate] that you are an impact player, able to drive change and make improvements, [and] solve pain. Make that clear and visible.”

      Below, we provide examples of how you can add context to your metrics by asking yourself these questions.

      When?

      • Before: Increased sales by 10%
      • After: Increased sales by 10% in the first two months of entering the role
      • Before: Signed 4 new hotel development deals
      • After: Signed 4 new hotel development deals in 2020, which are scheduled to open by Q4 2021

      How?

      • Before: Decreased project completion time by 25%
      • After: Decreased project completion time by 25% by creating a new project management workflow in Asana
      • Before: Reduced cost of goods sold by 12%
      • After: Reduced cost of goods sold by 12% via contract renegotiations with 4 major suppliers and employee training to reduce waste

      Why?

      • Before: Wrote 15 blog posts
      • After: Wrote 15 blog posts to improve website traffic via SEO optimization strategies
      • Before: Developed and rolled out 4 new Excel forecasting models
      • After: Developed and rolled out 4 new Excel forecasting models that reduced month-end reporting time by 30%

      4. How to Check Your Document for Key Metrics

      You can copy and paste your resume into the tool below (provided by Jobscan) to see what metrics are already present on your resume.

       

      Not impressed by the results?

      Read through the questions above to help you identify areas that you could potentially elaborate on.

      In Summary

      Don’t underestimate the importance of including metrics on your resume!

      As we mentioned, recruiters expect to see accomplishment-driven bullet points that demonstrate your value-add.

      If you are currently employed, make it a priority to track your performance at work.

      You’ll not only be able to leverage this data on your resume moving forward, but you’ll also be able to bring it up during performance reviews.

      By incorporating KPIs into your bullet points, tailoring your resume to your target roles, and keeping your formatting simple, you’ll put yourself on the right track for a successful job search.


      About Resume Pilots

      Resume Pilots is an award-winning executive resume writing, career coaching, and outplacement firm. Our previous clients include CEOs and senior executives at the world's leading companies.

      Here's how we can help you:

      Resume, Cover Letter, and LinkedIn Writing: After a one-hour phone consultation, one of our expert writers will prepare your top-quality personal marketing materials from scratch. 

      Resume Content Review & Resume Editing: A professional pair of eyes will look over your existing resume to catch any errors and advise on areas of improvement.

      Career Transitions: A powerful combination of our document writing and career coaching services helps position you to secure a new role.

      To learn more, book an introductory call here or email team@resumepilots.com.

      We're a proud member of the Professional Association of Resume Writers and Career Coaches. All of our writers have studied in the Ivy League and other top-tier universities and have solid industry experience.


      About the AuthorMatt Glodz


      Matt Glodz is the Founder and Managing Partner of Resume Pilots and a Certified Professional Resume Writer.

      After studying business communication at Cornell University, Matt worked within Fortune 500 companies, where he noted that qualified candidates were frequently denied interview opportunities due to poorly written documents.

      At Resume Pilots, Matt combines his business and writing background - which includes prior work for a Chicago Tribune publication - to craft resumes that give his clients the best chance of landing interviews. He works with clients ranging from CEOs to recent graduates and has been writing resumes for over eight years.


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