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FAQs About Our Resume Writing Services

Matt Glodz
FAQs About Our Resume Writing Services

Frequently Asked Questions About Working With Resume Pilots

What differentiates Resume Pilots from other resume writing services?

Our mission is to be the top resume writing service trusted by recruiters and executives.

Everything we do at Resume Pilots aligns with our core values:

Writing Excellence: All of our writers have graduated from the Ivy League and top-tier institutions. They leverage their extensive skills and market knowledge to craft your perfect resume.

Superior Service: Through our in-depth consultation process, we make an unusual effort to get to know you and to interpret your career aspirations. Our focus is always you.

Unflinching Integrity: We will never compromise on matters of ethics or integrity.

We are also a member of the Professional Association of Resume Writers and Career Coaches.

What kind of clients do you work with?

We work with clients who are serious about their careers, with experience levels ranging from C-suite executives to current students.

The majority of our clients are senior executives, including the following:

  • Fortune 500 CEO
  • Global Director of Commercial Real Estate for Leading Bank
  • Chief Scientific Officer in Pharmaceuticals
  • Chief Strategy Office for SaaS Provider
  • Head of Digital Marketing in eCommerce 
  • Corporate Counsel in Media
  • Vice President of Supply Chain for Major Wine Producer

Have you written a resume for my industry?  


We have worked with clients from most sectors including finance and banking, real estate, sales and marketing, healthcare, and hospitality.

When choosing a resume writer, remember that the most important attributes to look for are not niche expertise but their:

1) Quality of writing

2) Ability to ask pertinent questions, leading to an impactful document that drives results

3) Bespoke service

Resume writing is also a collaborative process.

During your consultation, we’ll clarify your goals and ensure that we have a strong understanding of your niche before we get to work.

Do you work with international or out-of-state clients?


We work with clients from all over the US and around the world including Europe, the Middle East, and Asia.

We’ll conduct your initial consultation over the phone or via a Zoom conference call, so we can help no matter where you are based.

We also tailor your resume’s content and formatting based on where you intend to apply for jobs.

What does your process look like?

Once you place your order, we will email you our questionnaire and details regarding next steps.

After we receive and review the background information we need from you, we will set up a phone call to discuss your experience and goals in more detail.

Then, we’ll get to work! Once your drafts are ready, you’ll have a chance to provide feedback so we can make any necessary tweaks if needed.

Why are you priced higher than other resume writing services?

Simply put, we put a significant amount of time into understanding your background and crafting your document.

The time devoted to each client includes:

  • reviewing your initial documents
  • a one-on-one phone consultation
  • outside research
  • writing
  • a follow-up call (if needed)
  • revisions

All of these components tend to be equivalent to at least a full working day.

We know that many larger resume writing companies offer a much more automated service and frequently outsource their writing internationally.

Our clients hire us because we promise - and deliver on - exceptional quality.

We pride ourselves on the strength of documents we produce and price our services accordingly.

Will I get to provide input during the writing process?

Of course!

However, we may push back and challenge your recommendations if they do not conform to industry best practices or would not be in your best interests.

That said, we will work with you and make requested changes to ensure you are satisfied with your final document.

Do professional resume writers work? Is the investment actually worth it?

We’ll let our reviews speak for themselves!

But to put it into perspective, your investment is likely to be less than 1% of your annual salary - and can lead to the opportunity for further salary growth.

I’m not sure if I will benefit from your services. Can you take a look at my resume before we get started?


We only work with clients if we believe we will be able to add value.

If you would like us to review your resume before we get started, please email it to

We will get back to you with feedback on how we can improve your document if needed.

You also encourage you to book an introductory call to discuss our services in more detail.

Do you guarantee results?

No trustworthy resume writer should guarantee interviews or job placement, but we can assure you that we will provide you with well-written documents that adhere to industry standards.

There are too many factors outside of our control that prevent us from guaranteeing results. These factors include your:

  • Experience level
  • Quality of other applicants
  • Interview performance
  • Fit for role

However, based on the feedback we receive, our clients do tend to be successful in their subsequent job searches.

Can you update my resume with my new role?


If you have already worked with us and need an update to your document, please email us at to obtain a custom quote. You do not need to purchase a new package.

Where are you based?

We have writers based in the US and UK.

While most of our clients work for US and Canada-based companies, many of them are based internationally.

Our resume writers have worked clients all over the world based in Dubai, Hong Kong, London, Milan, Tokyo, and Zurich, among others.

We work with all clients remotely via phone, Zoom, and email.

Where can I learn more?

You can learn more about us here.

Who do I contact if have additional questions?

The best way to learn more about how we can help is to set up an introductory call, which allows us to get a better understanding of your background and requirements.

You can book your introductory call here.

You can also email us at or call us at (312) 428-6048.

We look forward to hearing from you!

About Resume Pilots

Resume Pilots is an award-winning executive resume writing firm and a proud member of the Professional Association of Resume Writers and Career Coaches. Our previous clients include CEOs and senior executives at the world's leading companies.

As a professional services firm, we take your reputation seriously. We are committed to delivering writing excellence and superior service while operating with integrity and discretion. Recruitment firms we partner with also trust us to consistently deliver quality documents for their clients.

Our writers have studied in the Ivy League and other top-tier universities and have strong writing backgrounds coupled with industry experience.

Here's how we can help you:

Resume, Cover Letter, and LinkedIn Writing Services: If you are looking for end-to-end support, hire one of our professional resume writers to rewrite your documents from the ground up.

Executive Resume Template Downloads: If you plan to prepare your own resume, consider using one of our classic, ATS-friendly resume templates for Microsoft Word.

To learn more about our services, book an introductory call with our founder here or email

About the AuthorMatt Glodz

Matt Glodz is the Founder and Managing Partner of Resume Pilots and a Certified Professional Resume Writer.

After studying business communication at Cornell University, Matt worked within Fortune 500 companies, where he noted that qualified candidates were frequently denied interview opportunities due to poorly written documents.

At Resume Pilots, Matt combines his business and writing background - which includes prior work for a Chicago Tribune publication - to craft resumes that give his clients the best chance of landing interviews. He works with clients ranging from CEOs to recent graduates and has been writing resumes for over 10 years.

He has been quoted on numerous business and career-related topics in outlets including Business Insider, CNBC, Fortune, Glassdoor, The Ladders, and Thrive Global.

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